Legal
Refund Policy
Last Updated: February 13, 2026
We aim for 100% client satisfaction, but since we provide digital services and custom code, our refund policy is as follows:
Digital Goods
As per Lemon Squeezy's standard for digital products, refunds are generally not provided once the final code or bot has been delivered.
Project Cancellation
If you cancel a project before the development starts, you are eligible for a full refund (minus transaction fees).
Errors & Fixes
If the bot or script has a bug within 7 days of delivery, we will provide free fixes. If we cannot fix a major technical issue that was part of the original requirement, a partial or full refund may be issued at our discretion.
Processing
Approved refunds are processed through Lemon Squeezy and may take up to 20 business days to appear in your account.